catering engineers
A team of catering engineers for equipment breakdowns, servicing and maintenance
Do you need your catering equipment repairing in a hurry? Or do you need to book a clean and inspection of your extraction system?
From emergency breakdown assistance to annual contracts for servicing and maintenance, we have a professional team of experienced catering engineers available now.
We work with both individual businesses and groups with multiple kitchens including hotels, leisure facilities and schools.
For total peace of mind
We’re a phone call away whether you need a one off repair or an annual service contract. Our fully qualified catering engineers will ensure your equipment is in tip top condition to keep your business running smoothly.
Call us on 01743 298 111 or click below to send us a message.
Catering equipment servicing, maintenance and repairs
Regular servicing and maintenance of extraction systems and equipment increases their lifespan and reliability, and reduces the financial and operational shocks of equipment failure. As your servicing partner we’re here on hand when you need us.
Emergency Breakdown Callout
We offer an emergency breakdown service to non-contract clients to get you back up and running quickly. There is a fixed payment for callout and initial labour costs plus any further parts and labour costs associated with any necessary repairs.
We will assign the closest technician to your site at the earliest opportunity and accept card payments for non-contract clients.
Canopies and Extraction
Let us take care of your extraction and canopy installation, maintenance and cleaning. Regular inspection and cleaning ensures your system operates at maximum efficiency and in full compliance with the latest Health and Safety regulations.
Service Contracts
Our servicing and maintenance contracts ensure your equipment is regularly checked and reduces the need for emergency callouts. Through regular inspections we can identify essential repairs or replacements in advance, enabling efficient and timely planning of works.
After agreeing the list of the equipment to be covered at each location we will provide you a quote for an Annual Service Contract including a discounted callout rate and additional labour costs fixed for the duration of the contract. Once agreed, we will carry out the service, identify any remedial works required, and provide a cost breakdown.
As a Service Contract client you will also benefit from a discounted Priority Callout Service and we will have a technician on site by the end of the next working day. Should equipment be beyond economical repair or not compliant with the latest Health & Safety regulations, we will discuss the most cost effective solutions and can supply and install the new equipment at the earliest opportunity.
Handovers and After Sales Support
We test every aspect of any new kitchen equipment installed prior to handover and provide full training in the operation of any appliances and ventilation and extraction system installed.
In addition, we provide an excellent After Sales Service to deal with any queries once the kitchen is operational and provide a service and maintenance team for your new equipment.
“WLP Food Service Consultants have recommended Eric Neville as Kitchen Equipment Maintenance and Service Contractors to a number of clients within the Education Sector.
They been very responsive and thorough in the work undertaken. They remain competitive on price offering a comprehensive package covering gas and electrical appliances as well as cold rooms and extraction cleaning.
We will continue to recommend them to other Food Service clients.”
Watson Lennard & Payne Ltd
Minimising disruption
As your servicing partner, we will always work closely with you to minimise business disruption when your equipment needs repairing or replacing.
Regular servicing and maintenance can be planned in at a time to suit you. It helps prolongs the life of your equipment and remove those unforseen emergencies that can cripple the day to day running of your kitchen.
But when extraction systems and equipment do need renewing, our team are on hand to swiftly supply and install new equipment, and get you back up and running as soon as possible.
Fully accredited
We are members of the ECA (Electrical Contractors Association) and are fully accredited with CHAS (Contractors Health and Safety) and our Catering Engineers work with fully qualifed and highly experienced commercial Gas and Refrigeration Engineers to ensure all aspects of your commercial kitchen are covered. You can be assured of a high quality and professional service through all aspects of the job.
Talk to our repairs, servicing and maintenance team today
Ask to speak to our catering engineers on 01743 298 111 or click below to send us a message